Acceptable Use Policy

Acceptable Use Policy and Disclaimer

Service Provider: AutoXCyber Mateusz Grądkowski, sole proprietorship (CEIDG), Tax ID (NIP): 1182241134 (VAT-exempt), Business Registry No. (REGON): 523059876, registered office address: ul. Wergiliusza 7/69, 01-915 Warsaw, Poland, contact e-mail address: [email protected].

Effective date: 7 July 2026 Last updated: 7 July 2026 Version: 1.0

Governing language and governing law. This document is a courtesy English translation of the Polish original — Zasady dopuszczalnego użytkowania oraz Zastrzeżenia (Disclaimer) (available at https://humai.pl/zasady-uzytkowania). The Polish version is the legally binding text; in the event of any discrepancy between this translation and the Polish original, the Polish version prevails. The contract is governed by Polish law. If you are a consumer, this choice of law does not deprive you of the protection afforded to you by provisions that cannot be derogated from by agreement under the law of the country of your habitual residence (Article 6(2) of Regulation (EC) No 593/2008 — the "Rome I" Regulation).

1. General provisions and scope of this document

1.1. This Acceptable Use Policy (the "Policy" or the "AUP") sets out the rules for using the humai.pl website and service (the "Service"), the User's obligations, and disclaimers concerning the nature of the Service.

1.2. The Service consists in the stylistic transformation (paraphrasing / "humanization") of text supplied by the User without substantially altering its meaning, in order to make it more natural to read. The processing takes place with the involvement of external artificial intelligence systems (language models — LLMs) of providers established in the USA: Anthropic PBC (Claude) and/or Google LLC (Gemini). The input text is transmitted to these providers on servers in the USA. Details of the data processing, including the bases for transfers to third countries, are described in the Privacy Policy.

1.3. The Policy forms an integral part of the Terms of Service (terms and conditions for the provision of services by electronic means) and is made available free of charge before the conclusion of the contract, in a manner that allows it to be obtained, reproduced and recorded, in accordance with Article 8 of the Polish Act of 18 July 2002 on Providing Services by Electronic Means (the "Electronic Services Act"; consolidated text: Journal of Laws 2024, item 1513). In the event of any discrepancy between the Policy and the Terms of Service, the provisions more favourable to the consumer prevail.

1.4. The basis for the prohibition on the User supplying unlawful content is Article 8(3)(2)(b) of the Electronic Services Act.

2. Age requirement (18+)

2.1. The Service may be used only by persons who are at least 18 years old and have full legal capacity. This requirement results, among other things, from the paid nature of the Pro plan (conclusion of a contract, recurring payments).

2.2. The Service is not intended for, and is not directed at, persons under 18 years of age. The Service Provider does not knowingly allow contracts to be concluded with, or data to be processed of, such persons. If the Service Provider becomes aware that data have been provided by a person below the required age, it will take steps to delete such data.

2.3. By registering an account, the User declares that they meet the age requirements set out above. The consequences of making a false declaration are borne by the User.

3. User representations and responsibility

3.1. By submitting text for processing, the User represents and warrants that:

a) they hold all rights, consents and authorisations necessary to enter that text into the Service and to have it processed (including its transmission to external AI model providers), and in particular that they do not infringe copyright or other rights of third parties;
b) they are solely responsible for the content of the input text and for the manner of using the result (the output text);
c) they do not enter personal data of third parties or special categories of data (Article 9 GDPR — e.g. data concerning health, political opinions, ethnic origin) without a valid legal basis; the Service Provider recommends not entering such data at all, because the text is transmitted to LLM providers in the USA;
d) they use the Service in accordance with the law, this Policy and the Terms of Service.

3.2. Division of roles. The Service consists solely in processing text supplied by the User. It is the User who decides on the input content and on whether, where and how the result is used. The Service Provider does not control and is not responsible for the manner in which the User uses the result.

3.3. The representations in section 3.1 are enforceable against the User as their contractual warranties, regardless of consumer status.

4. Prohibited uses of the Service

It is prohibited to use the Service for a purpose or in a manner consisting in:

4.1. Supplying content of an unlawful nature (basis: Article 8(3)(2)(b) of the Electronic Services Act), including in particular: content infringing personal rights, defamatory content, content inciting hatred or violence, terrorist content, child sexual abuse material (CSAM), or content in breach of criminal law.

4.2. Fraud and disinformation — in particular: creating or disseminating false information, impersonating another person or entity, creating a false identity, phishing, spam or other actions misleading third parties.

4.3. Infringing the rights of third parties, in particular copyright, related rights, industrial property rights, trade secrets or the right to the protection of personal data (entering other people's data without a legal basis).

4.4. Responsible AI use — transparency obligations and academic integrity.

The Service is an editorial tool that stylistically transforms text supplied by the User without substantially altering its meaning. The User is solely responsible for ensuring that their use of the Service complies with the transparency obligations arising from the law and from the rules and codes of the institutions to which they are subject.

In particular, the User undertakes:

a) to disclose the use of AI wherever this is required by law (including Article 50 of Regulation (EU) 2024/1689 — the AI Act, whose transparency obligations apply from 2 August 2026), by the rules of a university, employer, publisher, examination organiser or other institution;
b) not to use the Service to commit academic, examination or professional fraud, or to circumvent the rules of intellectual integrity that apply to them;
c) not to use the result in a manner that violates platform rules, codes of ethics or other rules binding on the User that prohibit the use of AI tools or require their disclosure.

Using the Service does not release the User from any obligations arising from the law or from the rules applicable in their environment. Full responsibility for breaching such rules rests solely with the User.

4.5. Circumventing safeguards and limits — prohibition of technical abuse. In particular, the following are prohibited:

a) circumventing the limits of the Free plan (3 humanizations per day, up to 500 characters at a time) or of the Pro plan (up to 20,000 characters at a time; a shared monthly budget of 900,000 tokens) through account rotation or IP address rotation;
b) creating multiple accounts by the same person or entity in order to circumvent the free limits;
c) automation (bots, scripts), scraping or bulk processing without the Service Provider's consent;
d) unauthorised access to the API interface or attempts to bypass it;
e) decompilation or reverse engineering of the Service.

4.6. Breaching the terms of use of the AI model providers. Use of the Service is subject to the acceptable use rules of the language model providers (Anthropic PBC — Acceptable Use Policy; Google LLC — Prohibited Use Policy). The Service Provider may suspend or restrict access if the User's manner of use breaches those terms and jeopardises the continued provision of the Service.

4.7. A breach of the prohibitions in this chapter entitles the Service Provider to take the actions described in chapter 8 (account suspension/deletion).

5. No guarantee of results and the indicative nature of the score (the most important disclaimer)

5.1. Nature of the obligation. The Service constitutes an obligation of due care, not of result. The Service Provider exercises due care when processing text, but does not guarantee that the processed text:

a) will obtain any particular score in any AI content detection tool or detector;
b) will "pass", "bypass" or not be detected by any system for detecting AI-generated content (e.g. university, anti-plagiarism or commercial systems);
c) will be indistinguishable from text written by a human.

5.2. No promises of guaranteed outcomes. The Service Provider does not promise "undetectability", "guaranteed bypassing of detectors" or a "100%" effect. Marketing communications and the description of the Service use phrases such as "reduces AI detectability" / "improves the naturalness of text", without any guarantee of result. This is consistent with the prohibition of unfair market practices that mislead as to the characteristics and expected results of a product (the Polish Act of 23 August 2007 on Counteracting Unfair Market Practices, Articles 5–6).

5.3. Nature of the displayed indicator. The "score" / "AI indicator" presented in the Service is an internal, estimated style heuristic developed by the Service Provider, and not the output of an independent, external, professional AI detector. It is for guidance and illustration only, does not constitute an assurance as to the properties of the Service and does not guarantee any result in third-party tools.

5.4. Unreliability of detectors. AI content detection tools can be unreliable and may generate false positives or false negatives. The risk associated with their use by third parties is borne by the User.

5.5. The above disclaimers do not exclude or limit the Service Provider's liability towards the consumer for the conformity of the digital service with the contract to the extent arising from Chapter 5b of the Polish Act of 30 May 2014 on Consumer Rights (Article 43h et seq.; consolidated text: Journal of Laws 2024, item 1796).

6. Limitation of liability (within the limits of consumer law)

6.1. General rule. The Service Provider is liable for non-performance or improper performance of its obligation under the general rules of the Polish Civil Code (Article 471 et seq. of the Civil Code), within the limits of the normal consequences of the act or omission (causal link — Article 361 of the Civil Code). The Service Provider makes no statements towards the consumer that would completely exclude its liability.

6.2. Mandatory limits — what may not be excluded or limited:

a) liability for damage caused intentionally — such a stipulation is invalid towards anyone (Article 473 §2 of the Civil Code);
b) towards a consumer — liability for personal injury (such a clause is prohibited — Article 385³(1) of the Civil Code);
c) towards a consumer — in a manner excluding or significantly limiting liability for non-performance or improper performance of an obligation (prohibited — Article 385³(2) of the Civil Code; assessed through the lens of Article 385¹ of the Civil Code);
d) liability for the conformity of the digital service with the contract towards the consumer (Chapter 5b of the Consumer Rights Act).

In the relationship with a consumer, no provision of this document may be interpreted as excluding or limiting the above liability; provisions contrary to mandatory rules of law are not binding on the consumer.

6.3. Permissible limitations (within the limits of the law). To the extent permitted by law, the Service Provider is not liable for:

a) the consequences of the manner in which the User uses the result (including use contrary to chapter 4, e.g. breaching university or employer rules);
b) the consequences of the User entering unlawful content, other people's data or special categories of data;
c) interruptions and irregularities resulting from force majeure, failures or changes on the side of external providers (Anthropic, Google, the payment operator Stripe, the hosting provider) and announced maintenance work — provided that this does not exclude liability for the Service Provider's own culpable acts;
d) lack of continuity or availability of the Service — the Service is provided on a best-effort basis, without a guarantee of uninterrupted availability, unless an SLA has been separately agreed.

6.4. Free plan. The free Free plan is also available without registration (within per-IP anti-abuse limits). Its free-of-charge nature does not exclude the Service Provider's liability, in particular with regard to the protection of the User's personal data.

7. Indemnification / recourse

7.1. Users who are not consumers (B2B). A User who uses the Service in connection with their business or professional activity undertakes to indemnify the Service Provider and to cover reasonable costs (including legal costs) in respect of third-party claims arising from that User's breach of this Policy, the law or third-party rights (including in respect of content entered into the Service or the manner of using the result).

7.2. Consumers. Broad indemnification clauses typical of US law are not applied to consumers — they could be deemed prohibited contractual clauses (Article 385¹ of the Civil Code). In the relationship with a consumer, liability under the general rules of the Polish Civil Code applies: if the User causes damage to the Service Provider or a third party through their unlawful conduct, they are liable for it under the general rules (Article 415 / Article 471 of the Civil Code). The User's representations and warranties in section 3.1 remain in force.

8. Account suspension and deletion

8.1. The Service Provider may suspend access to the Service or terminate the contract and delete the account only for clear, objective and predefined reasons, which are in particular:

a) a breach of the prohibitions in chapter 4 (unlawful content, fraud, impersonation, infringement of third-party rights, breach of AI transparency obligations, circumvention of limits, technical abuse);
b) making a false declaration (including as to age or rights to the text);
c) technical abuse or actions threatening the security of the Service or of other users;
d) payment fraud or failure to pay a due subscription;
e) another material breach of the Terms of Service or of the law.

8.2. The Service Provider applies the principle of proportionality (where possible: warning → restriction → suspension → termination of the contract), notifies the User of the decision taken together with its reasons, and provides the possibility of a complaint/appeal in accordance with the complaint procedure set out in the Terms of Service.

Immediate suspension without prior warning is applied only in the case of gross violations threatening the security of the system or of other users (e.g. detection of CSAM, a technical attack, mass abuse).

8.3. Provisions entitling the Service Provider to suspend an account "at its sole discretion", "at any time" or "without giving a reason" do not apply to consumers as prohibited clauses (Article 385¹ of the Civil Code) and are not used.

8.4. Settlement of fees. In the event of suspension or termination of the contract for reasons not attributable to the consumer, the consumer is entitled to a proportional refund of the fee for the unused period. The refund rules, the voluntary 14-day money-back guarantee and the right of withdrawal are governed by the Terms of Service.

8.5. The point of contact for reporting unlawful content within the meaning of Regulation (EU) 2022/2065 (DSA) is: [email protected]. The Service Provider handles reports in the manner provided for by the DSA.

9. Intellectual property

9.1. The input text remains the property of the User (or of entitled third parties). The User grants the Service Provider a non-exclusive licence to the extent necessary to provide the Service (processing the text, transmitting it to the processors — the LLM providers, generating and making the result available, and storage to the extent described in the Privacy Policy).

9.2. The output text. The Service Provider does not claim any rights to the result and transfers to the User all rights and authorisations it is able to transfer to use the result. The risk that the manner of using the result complies with the law — including any limitations arising from the unsettled copyright status of content co-created with AI — is borne by the User.

9.3. The brand, interface, code, documentation and prompts of the Service are the property of the Service Provider and are protected; copying them and reverse engineering are prohibited (see section 4.5).

10. Complaints, governing law and contact

10.1. Complaints concerning the Service may be submitted to [email protected]. A complaint should contain information enabling the User to be identified and a description of the subject of the complaint. The Service Provider handles complaints within 14 days of receiving them (Article 7a of the Consumer Rights Act). The rules on the conformity of a digital service with the contract and the rights arising from non-conformity are governed by Chapter 5b of the Consumer Rights Act (Article 43h et seq.).

10.2. Out-of-court dispute resolution. The consumer may use out-of-court means of handling complaints and pursuing claims under the Polish Act of 23 September 2016 on Out-of-Court Resolution of Consumer Disputes — including through the Trade Inspection or a municipal/district consumer ombudsman. The ODR platform (Regulation (EU) No 524/2013) was discontinued on 20 July 2025 pursuant to Regulation (EU) 2024/3228 — we do not provide a link to that platform.

10.3. Governing law and jurisdiction. The contract is governed by Polish law. The choice of law does not deprive the consumer of the protection afforded by the mandatory provisions of the law of the country of their habitual residence (Article 6 of Regulation (EC) No 593/2008 — Rome I).

10.4. Reports of breaches of this Policy and of unlawful content may be sent to [email protected].

11. Changes to the Policy

11.1. The Service Provider may change this Policy for valid reasons (e.g. changes in the law, changes in the scope of the Service, security considerations). Registered Users will be informed of a change with reasonable advance notice (usually 14 days) — by e-mail and by a notice on the website — with the right to resign from the Service before the changes take effect. Provisions on unilateral, arbitrary changes without a valid reason are not binding on the consumer (Article 385¹ of the Civil Code).